Troubleshooting

Messages not going to Gmail?
Please try this to fix the issue: Log in to Gmail on a PC Go to Settings (Gear Icon) -> See All settings Go to InBox Tab  Under Filtered Mail selec...
Mon, 24 Aug, 2020 at 8:02 PM
My OneNote address does not work anymore with Braintoss? What do I need to do?
Due to policy change OneNote prevents to add the Braintoss ID email address to your OneNote account. Please contact Microsoft's OneNote support desk to...
Mon, 28 Sep, 2020 at 5:28 PM
Apple Watch issues
If your messages send via the Braintoss Apple Watch app are not showing up and are also not your History in the Braintoss iPhone app, they might not have a ...
Mon, 4 Jan, 2021 at 9:53 AM
Apple Carplay
We would love to support Apple Carplay but at the moment it is invitation only. So Apple would need to invite us to Carplay. We can't develop for Carpl...
Mon, 4 Jan, 2021 at 11:24 AM
Slow voice recording on Android
This seems to be a hardware related problem occurring on Android phones from Oppo, OnePlus and Nokia only. And not limited to Braintoss (see link below fo...
Mon, 28 Jun, 2021 at 4:48 PM
Trouble downloading from Google Play Store?
Play Store won’t open, load, or download Braintoss? Please see this Google Play Store support page for solutions: https://support.google.com/googleplay/answ...
Mon, 1 Mar, 2021 at 10:11 AM
Messages won't play in Gmail?
It seems that it is no longer possible to play a Braintoss directly in the Gmail browser tab but it has to be downloaded first. This is a change made by Goo...
Mon, 21 Jun, 2021 at 9:28 AM
Braintoss on your tablet?
The Braintoss app is developed for use on your phone. Both Android and iOS allow you to install phone apps on a tablet. But this can give problems in perfor...
Thu, 27 Jan, 2022 at 4:33 PM